Arthills Boutique Hotel
At Arthills Boutique Hotel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay at our hotel.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and identification documents.
- Booking Details: Check-in and check-out dates, room preferences, and special requests.
- Usage Data: IP address, browser type, device information, and browsing activity on our website.
- Cookies & Tracking Technologies: To enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Process reservations and payments securely.
- Improve our services and customer experience.
- Send booking confirmations, special offers, and hotel updates.
- Comply with legal obligations and ensure safety.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors and booking partners.
- Legal Authorities: If required by law or to protect our rights.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or loss. However, no online transmission is 100% secure.
5. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
6. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may affect website functionality.
7. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
8. Contact Us
For any questions regarding our Privacy Policy, please contact us at:
📧 Email: contact@arthillsboutiquehotel.com
📍 Address: Arthills Boutique Hotel, Kigali, Rwanda
📞 Phone: +250 733 46 85 85
By using our website and services, you agree to the terms outlined in this Privacy Policy.