Welcome to Arthills Boutique Hotel! These Terms and Conditions govern your use of our website and services. By accessing our website or booking a stay with us, you agree to comply with these terms.
1. Booking & Reservation
- All reservations must be guaranteed with a valid credit/debit card or prepayment.
- Cancellations and modifications are subject to our cancellation policy.
- No-shows may be charged the full booking amount, depending on the cancellation policy.
2. Check-in & Check-out
- Check-in time: [Insert Time] | Check-out time: [Insert Time]
- Early check-in or late check-out may be available upon request and may incur additional charges.
- A valid government-issued ID or passport is required at check-in.
3. Pricing & Payments
- All rates are in USD Dollars and include applicable taxes unless stated otherwise.
- We accept major credit/debit cards and cash payments.
- Additional charges may apply for extra services, including dining, spa, and excursions.
4. Hotel Policies
- Smoking Policy: Smoking is not allowed in non-smoking rooms and designated areas. A cleaning fee may apply for violations.
- Pets Policy: [Insert pet policy details – Allowed/Not Allowed]
- Damage & Loss: Guests are responsible for any damage caused to hotel property during their stay.
- Conduct: We reserve the right to refuse service or remove guests whose behavior is disruptive, illegal, or violates hotel policies.
5. Liability & Disclaimer
- Arthills Boutique Hotel is not responsible for lost, stolen, or damaged personal belongings.
- We are not liable for delays, cancellations, or unforeseen circumstances beyond our control.
- Guests use hotel facilities and amenities at their own risk.
6. Website Use
- All content on our website, including text, images, and logos, is owned by Arthills Boutique Hotel and may not be copied or used without permission.
- Unauthorized use of our website for fraudulent or illegal activities is strictly prohibited.
7. Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy.
8. Amendments to Terms
We reserve the right to update or modify these terms at any time. The latest version will always be available on our website.
9. Contact Us
For any inquiries or concerns, please contact us:
📧 Email: contact@arthillsboutiquehotel.com
📍 Address: Arthills Boutique Hotel, Kigali, Rwanda
📞 Phone: +250 733 46 85 85
By using our services, you agree to abide by these Terms and Conditions.